IMPORTANT: Helmets involved in an accident should not be worn again. Please cut off the harness to ensure no one uses it again and properly dispose of it.
In order to qualify, you must have completed a Product Registration form either online or by mail, or have the original or a copy of the purchase receipt with the date of purchase.
Tipperary will replace a helmet that has been damaged in an accident up to two years from the date of purchase for 50% of the price plus $10 shipping and handling. Helmets that have been damaged through misuse or dropping do not qualify.
To process your replacement, you will require a Return Authorization Number which you can arrange by contacting customer care. Helmets received without this number will not be eligible for replacement.
T: 888 313 8842 toll free
T: 905 738 9944
Customer Service Hours:
Monday to Friday
8:30 am-5 pm EST